Security & trust
Real controls, honestly described.
A phone room's data — its numbers, its calls, its pipeline — is sensitive, it lives in one place, and it's hosted in the EU. Here's how the platform protects it, described the same way we answer the phone: straight.
Straight talk
We publish what's true and nothing we haven't earned — you won't find certification badges on this page that we don't hold. If your procurement needs specific attestations or a data-processing agreement, tell us what you need and we'll be plain about where we are. A person will answer that question, not a form.
Access & accountability
Who can see, hear and change what.
A growing floor needs boundaries and a record. These are built into the platform, not bolted on.
Granular, role-based access mapped to how your floor is organised — reps, team leaders and admins each see and do exactly what they should, and nothing they shouldn't.
Office-scoped listening limits keep monitoring inside the boundaries you set, so listen/whisper/barge stays within the rules you keep.
A record of who did what across the platform — the accountability trail a growing team needs and an auditor will ask to see.
Every call captured and attached to the lead it belongs to — retrievable against the record, for coaching, quality and compliance.
Data handling
In one place, moved carefully.
Because the dialer, the data and the CRM are one product, your data isn't copied across three vendors you have to trust separately — and it's hosted in the EU.
Your data lives on infrastructure in Germany — inside the EU, not shipped across the Atlantic to be worked on. Straightforward data residency for UK and European teams.
Traffic between your team and the platform is encrypted over TLS — the standard protection for data on the move.
The platform is put through regular security testing, including penetration testing, so weaknesses are found and fixed rather than waited on.
Calls, notes and recordings attach to the lead they belong to — one source of truth instead of data scattered across exports and spreadsheets.
Need a data-processing agreement or details on how and where data is handled? Ask, and we'll send our terms — no runaround.
UK compliance
Built for how the UK actually dials.
B2B telesales has rules. We build them into how lists are sourced and dialled, so compliance is the default path, not a bolt-on. See how it works.
Screening is folded into list-building and dialling, so the numbers your team works are the numbers it's allowed to call.
Data handling for UK B2B outbound — how leads are sourced, stored and worked — is built with GDPR obligations in mind.
The rules specific to electronic marketing and live calls are part of how the platform is designed to be used, not an afterthought.
Straight answers
The questions procurement always asks.
We don't display certifications we haven't earned — and you won't see badges on this page that we can't stand behind. If your procurement process needs specific attestations, tell us exactly what you need and we'll be straight with you about where we are and what we can provide.
Ask us and we'll share our data-processing terms and answer how and where your data is handled. A person handles that request — get in touch and we'll get you what your legal team needs.
Your data is hosted in Germany — inside the EU — so it doesn't leave European infrastructure to be worked on. And the platform goes through regular security testing, including penetration testing, so issues are found and fixed rather than left to chance.
Yes — call recording is part of the platform, and recordings attach to the lead they belong to. Who can listen is governed by roles, security groups and office-scoped call-privacy controls, and every action is captured in the audit log.
CTPS screening, GDPR and PECR obligations are built into how lists are sourced and dialled, so the compliant path is the default one. We'll walk your team through exactly how that works on the demo.
Bring your security questions.
Book a 20-minute demo. Bring procurement, bring the checklist — we'll answer what we can stand behind, and be straight about the rest.
Book a demo